You can now seamlessly engage with us onsite! Each Customer Service Center is equipped with staff, kiosks, wi-fi, printers, laptops, and scanners.
Here are the two Service Centers that have been conveniently setup for you!
Additionally, here are the specific services available at each Customer Service Center:
What services are provided? |
Fredrick Douglass Center |
|
HeadquartersCSC |
Re-exams |
* |
|
|
Eligibility Interviews |
* |
* |
|
Rent Reviews |
* |
* |
|
Lease up’s |
* |
||
Program-related questions |
* |
* |
|
Drop-off packets |
* |
* |
|
Fair Hearings |
* |
||
Scheduled Appointments |
* |
* |
|
ADA accommodations |
* |
* |
|
Access to Kiosks |
* |
* |
|
Onsite Interpreters (scheduled) |
* |
* |
|
Onsite Specialists, Supervisors |
* |
||
1:1 Transfer Briefings (w/Interpreter) |
* |
||
Onsite FSS Coordinators |
* |
||
Onsite OCE staff |
* |
* |
|
Workforce Development staff | |||
Onsite Resident Services staff |
* |
||
Health protocols – masks optional |
* |
* |
COMING SOON!
Customers will be scheduled by “appointment only” during normal business hours Monday through Thursday from 9am-3pm. Book your appointments online soon!
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