Language Access
DCHA is committed to ensuring equal access to its events or programs for individuals with limited English proficiency (LEP) or non-English proficiency (NEP).
Overview
DCHA provides language access services, such as translation services and interpreters, to individuals with limited English proficiency (LEP) or non-English proficiency (NEP) to ensure equal access to housing programs and services.
Examples of language services include:
- Translation of a document, form, flyer, email, text message or letter received from DCHA
- Interpreter for an appointment with DCHA (transfer briefing, eligibility interview, etc.)
- Interpreter for an event organized by DCHA
- Interpretation provided over the phone using DCHA language access line
Request a Language Access Service
If you require translation services and/or interpreters to access documents or events related to your housing, please complete DCHA’s contact form with your complete request.
Declining Language Access Services
Limited English proficiency (LEP) or non-English proficiency (NEP) individuals who prefer to work with DCHA without an interpreter may opt to decline language services by downloading and completing the appropriate waiver form below.
If you are unable to download and/or print a document, you may request a copy by visiting a Customer Service Center.