Find My Housing Specialist

Find My Housing Specialist

Housing Specialists and Housing Program Coordinators serve as the main points of contact for Housing Choice Voucher Program (HCVP) participants.

Current HCVP participants with program-related inquiries, including questions or concerns on eligibility, recertifications, leasing, inspections, transfer briefings, mediation, or mobility search assistance, can contact their designated Housing Specialist or Housing Program Coordinator directly.

HCVP has distinct groups of Housing Specialists dedicated to serving applicants and current participants in the federal and local voucher programs.

How to Find Your Housing Specialist’s Contact

For step-by-step instructions on how to find your Housing Specialist’s Contact Information through RentCafe, download the how-to user guide.

Customer Service & Self-Service

Explore ways to manage your participation in DCHA’s affordable housing programs.

Customer Service Support

If you need additional assistance, please contact the DCHA Call Center or make an appointment at our Customer Service Centers.

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Resources Available

The Resources webpage offers helpful information to support participation in DCHA’s affordable housing programs, including RentCafe User Guides.

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RentCafe Resident Portal

The RentCafe Resident Portal is a convenient online platform where voucher participants and public housing residents can communicate with DCHA, submit documents and forms

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