Find My Housing Specialist

HOUSING SPECIALIST & HOUSING PROGRAM COORDINATOR ASSIGNMENTS

Housing Specialists and Housing Program Coordinators serve as the main point of contact for HCVP participants. Current HCVP participants with program-related inquiries, including questions or concerns on eligibility, recertifications, leasing, inspections, transfer briefings, mediation, or mobility search assistance, can contact their designated Housing Specialist or Housing Program Coordinator directly.

Who is my HCVP point of contact?

There are two ways for current voucher program participants and applicants to lookup their HCVP point of contact:

• RentCafe: Use RentCafe to locate the name and contact information of your assigned Housing Specialist or Housing Program coordinator.  Directions on how to register for RentCafe and locate their contact info are available here.
• Housing Specialist Search Form: Enter your phone number and the registration code found on the letter mailed to you by HCVP in the Housing Specialist Search Form.

HCVP has committed a group of Housing Specialists to serving current participants in local voucher programs and a separate group of Housing Specialists to serving those in federal voucher programs.

Additionally, HCVP has devoted specific Housing Program Coordinators to participants in two distinct Local Rent Supplement Programs: project-based vouchers and sponsor-based vouchers. Project-Based Vouchers are subsidy payments made by DCHA to specific units through a long-term contract with the property owner. Sponsor-based vouchers are awarded to a housing provider, like a landlord or non-profit group, for affordable units they make available to extremely low-income households. Sponsor-based vouchers remain tied to the provider and can be moved to another unit run by the non-profit or landlord.

Two Housing Specialists are dedicated to all pending HCVP participants, or those who are completing steps to confirm eligibility after coming off the waiting list or recently receiving a voucher from a DC government agency.

There are a few exceptions to these assignments to meet the needs of any non-English proficient voucher households. They are assigned to a bilingual Housing Specialist based on the participant’s preferred language.

Messages on the update to Housing Specialist and Housing Program Coordinator assignments have been sent directly to HCVP participants by mail and email.

Each voucher program participant can also locate the name, direct phone number and email of their designated Housing Specialist or Housing Program Coordinator by using our Housing Specialist Search Form or by visiting the online RentCafe portal. Directions on how to register for RentCafe and locate the name and contact information of your assigned Housing Specialist or Housing Program Coordinator are available here.