| DCHA recognizes the significance of this event and is working to restore operations within a safe, and remediated, network environment. |
WASHINGTON, D.C. [June 30, 2026] — This weekend, DCHA discovered a cybersecurity incident impacting its network environment. We immediately shut down the environment as a precaution and are currently working with a team of cyber security experts and law enforcement to fully understand the extent and implications of this incident and to restore operations within a safe, and remediated, network environment. We regret the operational disruption that this event may have or will continue to cause, until a safe restoration of services has been completed.
While these types of situations have become all-too-common nationwide, we recognize the significance of this event and have quickly taken the appropriate steps to address it. Our comprehensive assessment is ongoing and may span several weeks. Our experts are being thorough, and we are committed to sharing more information as soon as it becomes available.
Our residents, participants and landlords are always our paramount concern, and nothing is more important to us now than allowing our systems to operate seamlessly again so we can serve our families. Please know we are sparing no effort and working around the clock to address this issue. DCHA remains fully committed to the protection of information in its care, systems security, and data privacy.
While the DCHA’s website and email systems are not available, DCHA is otherwise open for business. Payments to landlords are expected to be issued on time this month. Public housing residents who need maintenance services or other help can stop by their rental office to speak with a manager. Voucher participants can come by any customer service location to drop off documents or request assistance. Customer services sites are located at 702 H St St NW, 625 D St SW, 2000 Alabama Ave SE. Voucher lease ups and inspections for July 1 are proceeding. In an effort to allow staff to focus on the most urgent or time sensitive activities and transactions first, we ask the public to please limit calls and visits this week to any matters that require immediate attention.
Residents, applicants, participants and landlords can always call DCHA’s customer service line for help at 202-535-1000 and access the Yardi Rent Cafe portal directly Rent Café – services.dchousing.org.
About DC Housing Authority
The District of Columbia Housing Authority (DCHA) is committed to providing safe, affordable and quality housing to the residents of the District of Columbia. The agency emphasizes fostering a collaborative work environment to meet the highest expectations of the affordable housing industry. With a focus on innovation and community development, DCHA strives to improve the lives of individuals and families by creating sustainable and thriving communities. Learn more at our website about DCHA and the work that the agency is doing to impact the residents of Washington, D.C.