Office of Fair Hearings

The Office of Fair Hearings is responsible for:

• Ensuring those grievances of public housing tenants and applicants are addressed in a fair, expeditious and uniform manner.

• Conducting and holding conciliatory meetings with tenants and housing managers, conducting settlement conferences, holding hearings as required by and in accordance with applicable laws and regulations.

• Investigating complaints and ensures compliance with settlement agreements and hearing decisions.

The office also maintains a monitoring and tracking system for grievances and preserves all records related to complaints, settlements and hearings.

For more information on the grievance process, download the Grievance Procedures brochure.

If you would like to learn more about the Office of Fair Hearings, please contact:

Telephone: (202) 535-1245

Fax: (202) 535-2722